Many persons who begin using their 1st web hosting account, or change companies, often have inquiries with respect to how particular operations are completed or chance upon predicaments when setting up different things such as e-mails, site settings, and so on. That’s the reason why, some web hosts have prepared documentation with the most frequently asked questions and problems so as to help their customers obtain information swiftly and easily. Consequently, the tech support staff can devote more time to actual problems that some clients may be facing, as the solution for the smaller things will be available on the web and clients can deal with them without having to touch base with the customer service team. Having comprehensive documentation is essential, especially for new clients with zero previous experience, because the web hosting service involves an array of features and lots of individuals can get confused about what action to take. A good information repository can both help you carry out the things that you want and find out how the hosting service works in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages feature an exhaustive knowledge base where you can find info on all the difficulties that you might come across and their solutions. You can become aware of how to create and administer a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but still you’re unable to send email messages, for example. We’ve tried our best to be as exhaustive as possible and to encompass all possible options so as to save you time and energy and to supply you with different solutions for each single problem. The knowledge base features educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whereas if you would like to see the entire article collection, you can visit the all-encompassing Help section.