You will find lots of cloud hosting suppliers available, but the majority of them are resellers who have limited resources, particularly in terms of support. A way to distinguish them is the option to get in touch with the company by phone. The type of support that you will receive through this particular method of communication varies depending on the supplier - several of them provide experienced phone support, many others offer basic and customer support only as some matters are more time-consuming and it is faster and easier to be resolved with a ticket, especially when the situation needs to be escalated. Nonetheless, it's good to know that you could always get in touch with your website hosting supplier because there're lots of small matters which can be taken care of efficiently and timely with a telephone call, not mentioning that you'll be able to get more information regarding the services before you become a client.
Phone Support in Cloud Hosting
All of our cloud hosting plans come with phone support fourteen hours a day even on public holidays, so that if you don't have an account yet, you'll be able to call and learn more about our solutions or whether we will meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you're able to call the phone number that is nearer to you. In case you're a current customer, we can assist you timely with all the general and billing issues and with a number of tech issues to save you time and efforts - we are aware of the fact that often it is easier to talk to a live person so as to get things done immediately. Certainly, some issues simply cannot be managed on the telephone, so if this is the case you have the option to use our ticketing system.