Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is taught to swiftly deal with all our Linux cloud hosting users’ problems and advice requests. Through our ticketing system, you’ll be able to submit your inquiry and a support team member will get back to you in less than max one hour. Actually, practice has revealed that the usual solution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our staff of specialists will be on–line for you 24x7x365 to reply to all your inquiries and to correct any issue you will likely have. You can easily open a customer assistance ticket from the Las Cruces Hosting Hosting Control Panel or send us an e–mail at any time. Furthermore, on working days, you’re able to phone us or work with the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working on your site within the Control Panel, you could always click the Help key and see your query in the list of posts that will come up. We have also turned almost all the content articles into movies. The catalogue of instructional videos will come up if you select the Videos press button located in each section.