1 hour ticket response
We are focused on delivering a swift and adequate reply to every helpdesk ticket sent by a customer. Our knowledgeable client support staff representatives will examine your query and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average client support ticket response time has proved to be 20 minutes.
A Top–Class Tech Support Service
We have a team of web hosting support techs who will be happy to reply to all your inquiries every time you require help. Almost all our customer support staff representatives have lots of years of experience in the Linux cloud hosting market, which implies that you can always rely on fast and accurate answers to your questions.
An Intuitive Help Center Section
Included in the Hosting Control Panel is an easy–to–browse Help Center section, which includes a variety of sources of information. You can browse through a routinely updated knowledge base featuring web hosting account administration articles and website management articles, check our instructional video tutorials or examine the F.A.Q. section.