Q: What does the website migration service consist of? Will my web site be safe?
A: The website migration service that we are offering is free (within a certain limit). We will migrate your website(s) to our ultra–modern cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can lead to lost info and undesired downtime. That’s why we’ll accomplish all that for you for free!We have highly competent administrators whose principal assignment is to ensure that your site performs precisely as it did on your former hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon popular web applications like WordPress and Joomla™.
Q: How much time will it take for my web site to be migrated over to your platform?
A: While we can’t give you an exact time frame, since there are many variables, including the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our very best to migrate your website within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: Do you require anything from me before you begin moving my website?
A: We don’t collect any private information. We’ll need, though, the login info for your current hosting account along with the name of the site that you wish to migrate.
Q: My old hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my website?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the transfer is over, we’ll make sure that everything is working properly and that the integrity of your content is not compromised prior to notifying you that the transfer is complete. After that, we will explain to you how to transfer the domain name to your web hosting account with us and how to modify the DNS resource records.
Q: Will my old hosting provider need to provide any info/help?
A: Nope. We will never touch base with your hosting provider about anything. They will not be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–driven hosting platforms. Essentially, if we can obtain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.